diff --git a/services/web/app/src/Features/Project/ProjectController.js b/services/web/app/src/Features/Project/ProjectController.js
index 5016651119..f94f9e8eb0 100644
--- a/services/web/app/src/Features/Project/ProjectController.js
+++ b/services/web/app/src/Features/Project/ProjectController.js
@@ -478,6 +478,7 @@ const ProjectController = {
           }
           SubscriptionViewModelBuilder.getBestSubscription(
             { _id: userId },
+            { id: userId, ip: req.ip },
             (err, subscription) => {
               if (err) {
                 // do not fail loading the project list when fetching the best subscription fails
diff --git a/services/web/app/src/Features/Subscription/SubscriptionViewModelBuilder.js b/services/web/app/src/Features/Subscription/SubscriptionViewModelBuilder.js
index 934179a7f7..bd898eaa84 100644
--- a/services/web/app/src/Features/Subscription/SubscriptionViewModelBuilder.js
+++ b/services/web/app/src/Features/Subscription/SubscriptionViewModelBuilder.js
@@ -340,7 +340,7 @@ function buildUsersSubscriptionViewModel(user, callback) {
  * @param {{_id: string}} user
  * @returns {Promise<Subscription>}
  */
-async function getBestSubscription(user) {
+async function getBestSubscription(user, requesterData = {}) {
   let [
     individualSubscription,
     memberGroupSubscriptions,
@@ -350,14 +350,19 @@ async function getBestSubscription(user) {
     SubscriptionLocator.promises.getMemberSubscriptions(user),
     InstitutionsGetter.promises.getCurrentInstitutionsWithLicence(user._id),
   ])
-  if (individualSubscription && !individualSubscription.recurly?.state) {
+  if (
+    individualSubscription &&
+    individualSubscription.recurlySubscription_id &&
+    !individualSubscription.recurly?.state
+  ) {
     const recurlySubscription = await RecurlyWrapper.promises.getSubscription(
       individualSubscription.recurlySubscription_id,
       { includeAccount: true }
     )
     await SubscriptionUpdater.promises.updateSubscriptionFromRecurly(
       recurlySubscription,
-      individualSubscription
+      individualSubscription,
+      requesterData
     )
     individualSubscription =
       await SubscriptionLocator.promises.getUsersSubscription(user)
diff --git a/services/web/test/unit/src/Subscription/SubscriptionViewModelBuilderTests.js b/services/web/test/unit/src/Subscription/SubscriptionViewModelBuilderTests.js
index 94d1441bec..3f1c20d167 100644
--- a/services/web/test/unit/src/Subscription/SubscriptionViewModelBuilderTests.js
+++ b/services/web/test/unit/src/Subscription/SubscriptionViewModelBuilderTests.js
@@ -27,6 +27,12 @@ describe('SubscriptionViewModelBuilder', function () {
       },
     }
 
+    this.individualCustomSubscription = {
+      planCode: this.planCode,
+      plan: this.plan,
+      recurlySubscription_id: this.recurlySubscription_id,
+    }
+
     this.groupPlanCode = 'group_collaborator_monthly'
     this.groupPlanFeatures = {
       compileGroup: 'priority',
@@ -123,6 +129,24 @@ describe('SubscriptionViewModelBuilder', function () {
     })
 
     describe('with a individual subscription only', function () {
+      it('should return a individual subscription when user has non-Recurly one', async function () {
+        this.SubscriptionLocator.promises.getUsersSubscription
+          .withArgs(this.user)
+          .resolves(this.individualCustomSubscription)
+
+        const usersBestSubscription =
+          await this.SubscriptionViewModelBuilder.promises.getBestSubscription(
+            this.user
+          )
+
+        assert.deepEqual(usersBestSubscription, {
+          type: 'individual',
+          subscription: this.individualCustomSubscription,
+          plan: this.plan,
+          remainingTrialDays: -1,
+        })
+      })
+
       it('should return a individual subscription when user has an active one', async function () {
         this.SubscriptionLocator.promises.getUsersSubscription
           .withArgs(this.user)
@@ -205,9 +229,11 @@ describe('SubscriptionViewModelBuilder', function () {
           })
           .resolves(this.recurlySubscription)
 
+        const requesterData = { id: this.user._id, ip: '1.2.3.4' }
         const usersBestSubscription =
           await this.SubscriptionViewModelBuilder.promises.getBestSubscription(
-            this.user
+            this.user,
+            requesterData
           )
 
         sinon.assert.calledWith(
@@ -218,7 +244,8 @@ describe('SubscriptionViewModelBuilder', function () {
         sinon.assert.calledWith(
           this.SubscriptionUpdater.promises.updateSubscriptionFromRecurly,
           this.recurlySubscription,
-          this.individualSubscriptionWithoutRecurly
+          this.individualSubscriptionWithoutRecurly,
+          requesterData
         )
         assert.deepEqual(usersBestSubscription, {
           type: 'individual',