diff --git a/services/web/app/src/Features/Errors/HttpErrorHandler.js b/services/web/app/src/Features/Errors/HttpErrorHandler.js
index c440239ad6..a3fcb40956 100644
--- a/services/web/app/src/Features/Errors/HttpErrorHandler.js
+++ b/services/web/app/src/Features/Errors/HttpErrorHandler.js
@@ -139,7 +139,12 @@ module.exports = HttpErrorHandler = {
   },
 
   maintenance(req, res) {
-    res.status(503)
+    // load balancer health checks require a success response for /
+    if (req.url === '/') {
+      res.status(200)
+    } else {
+      res.status(503)
+    }
     let message = `${Settings.appName} is currently down for maintenance.`
     if (Settings.statusPageUrl) {
       message += ` Please check https://${Settings.statusPageUrl} for updates.`
diff --git a/services/web/test/acceptance/src/CloseSiteTests.js b/services/web/test/acceptance/src/CloseSiteTests.js
index 33854e8b94..fa459b1ce1 100644
--- a/services/web/test/acceptance/src/CloseSiteTests.js
+++ b/services/web/test/acceptance/src/CloseSiteTests.js
@@ -49,5 +49,19 @@ describe('siteIsOpen', function() {
         done()
       })
     })
+
+    it('should return a 200 on / for load balancer health checks', function(done) {
+      request.get('/', (error, response, body) => {
+        response.statusCode.should.equal(200)
+        done()
+      })
+    })
+
+    it('should return a 200 on /status for readiness checks', function(done) {
+      request.get('/status', (error, response, body) => {
+        response.statusCode.should.equal(200)
+        done()
+      })
+    })
   })
 })