[web] Add cancel-loss-messaging split test (#36363)

* [web] Add cancel-loss-messaging split test

Populate the cancel confirmation step with plan-specific losses when the
cancel-loss-messaging split test is enabled: "Are you sure you want to
cancel?" heading, the subscription end date, and a card listing what the
user loses moving to the Free plan (compile timeout, AI, collaborators,
history), with the lost benefit struck through next to its Free-plan
replacement.

Shown only to non-trial Student/Standard/Pro individual subscribers with
no other retention offer (trial extension or downgrade upsell) — those
keep the existing confirmation.

Copy matches the mockups in the ticket. No new analytics events; the
existing subscription-page-cancel-button-click / subscription-cancelled
funnel is used.

Part of #35765

* [web] Consolidate ActiveSubscription stories, add cancel confirmation story

Replace the 13 fixture-per-story exports with a single Dashboard story
driven by controls (subscription fixture select, flexible licensing,
cancel-loss-messaging variant), using the CSF factories pattern. Add a
CancelConfirmation story that renders the cancel confirmation step
directly so the cancel-loss-messaging variant can be previewed without
clicking through, with a Professional fixture available to see the Pro
loss rows.

* [web] Use withSplitTests for the ActiveSubscription stories

Register cancel-loss-messaging in defaultSplitTestsArgTypes and drive the
stories' variant from the shared withSplitTests decorator (radio control,
SplitTestContext provided from args) instead of hand-rolled meta tags and
SplitTestProvider. Generalize withSplitTests' typing so it composes with
CSF factories (preview.meta) as well as legacy meta objects.

* [web] Fix Storybook indexing of the ActiveSubscription stories

Storybook's static CSF indexer requires preview.meta() to receive an
object literal, so spread withSplitTests' argTypes/decorators into the
meta literal instead of wrapping the whole config in the helper call.

* [web] Compose ActiveSubscription stories from orthogonal controls

- Wrap the stories in #subscription-dashboard-root so the dashboard's
  scoped styles (e.g. the cancel-loss strikethrough) apply in Storybook
- Replace the single fixture dropdown with independent controls (group,
  plan, period, currency, trial, status, pending plan change, add-ons,
  coupons, pending license change), building the subscription from the
  fixtures' base + patches
- Guard impossible mixes with argTypes `if` conditions: individual-only
  controls hide when group is on, and pendingLicenseChange only shows
  for groups

* [web] Add student plan to the ActiveSubscription story controls

The cancel-loss-messaging variant has student-specific rows (AI
Assistant / 10 collaborators), so the plan control needs a student
option. Groups have no student plans, so for group subscriptions the
student choice maps to the Standard group fixture.

* [web] Provide ol-plans in the ActiveSubscription stories

The cancel confirmation's downgrade branch (monthly Standard is
isEligibleForDowngradeUpsell) looks up paid-personal in ol-plans and
spins forever when the meta tag is missing. Provide ol-plans and
ol-groupPlans from the fixtures, matching the test render helper.

GitOrigin-RevId: e8491c8d39ed059e42ea3442e8d70c3ef304b009

services/web/app/src/Features/Subscription/SubscriptionController.mjs

@@ -173,6 +173,11 @@ async function userSubscriptionPage(req, res) {
     'group-discount-10'
   )
   await SplitTestHandler.promises.getAssignment(req, res, 'ai-toggling')
+  await SplitTestHandler.promises.getAssignment(
+    req,
+    res,
+    'cancel-loss-messaging'
+  )
 
   const showGroupDiscount = groupPricingDiscount.variant === 'enabled'
 

services/web/frontend/extracted-translations.json

@@ -125,6 +125,8 @@
   "ai_assist_unavailable": "",
   "ai_assistance": "",
   "ai_assistant": "",
+  "ai_assistant_and_higher_ai_allowance": "",
+  "ai_assistant_and_max_ai_allowance": "",
   "ai_assistant_disabled": "",
   "ai_can_make_mistakes": "",
   "ai_features": "",
@@ -183,6 +185,7 @@
   "are_you_affiliated_with_an_institution": "",
   "are_you_getting_an_undefined_control_sequence_error": "",
   "are_you_still_at": "",
+  "are_you_sure_you_want_to_cancel": "",
   "are_you_sure_you_want_to_cancel_add_on": "",
   "as_email": "",
   "ask_proj_owner_to_unlink_from_current_github": "",
@@ -213,6 +216,7 @@
   "back_to_subscription": "",
   "back_to_your_projects": "",
   "basic_compile_time": "",
+  "basic_compile_timeout_for_small_projects": "",
   "been_offline_changes_saved_in_browser": "",
   "before_you_use_error_assistant": "",
   "beta_program_already_participating": "",
@@ -256,6 +260,7 @@
   "cancel_personal_subscription_first": "",
   "cancel_subscription": "",
   "cancel_your_subscription": "",
+  "cancelling_will_end_your_subscription_on": "",
   "cannot_invite_non_user": "",
   "cannot_invite_self": "",
   "cannot_verify_user_not_robot": "",
@@ -774,6 +779,7 @@
   "from_your_library": "",
   "from_your_project": "",
   "full_doc_history": "",
+  "full_project_history": "",
   "full_width": "",
   "future_payments": "",
   "generate_from_text": "",
@@ -903,6 +909,7 @@
   "hide_outline": "",
   "higher_ai_allowance": "",
   "history": "",
+  "history_24_hours_only": "",
   "history_add_label": "",
   "history_are_you_sure_delete_label": "",
   "history_compare_from_this_version": "",
@@ -1080,6 +1087,7 @@
   "kb_suggestions_enquiry": "",
   "keep_current_plan": "",
   "keep_personal_projects_separate": "",
+  "keep_subscription": "",
   "keep_your_account_safe_add_another_email": "",
   "keybindings": "",
   "keyboard_shortcuts": "",
@@ -1324,6 +1332,7 @@
   "next_suggestion": "",
   "no_actions": "",
   "no_add_on_purchase_while_paused": "",
+  "no_ai_assistant": "",
   "no_audit_logs_found": "",
   "no_borders": "",
   "no_caption": "",
@@ -1382,6 +1391,7 @@
   "ok_continue_to_project": "",
   "ok_join_project": "",
   "on": "",
+  "one_collaborator_per_project": "",
   "one_step_away_from_professional_features": "",
   "only_add_people_who_dont_yet_have_access": "",
   "only_group_admin_or_managers_can_delete_your_account_1": "",
@@ -1483,6 +1493,7 @@
   "personal_library": "",
   "pick_up_where_you_left_off": "",
   "plan": "",
+  "plan_24x_longer_compile_timeout": "",
   "plan_tooltip": "",
   "please_ask_the_project_owner_to_upgrade_more_collaborators": "",
   "please_ask_the_project_owner_to_upgrade_to_track_changes": "",
@@ -1919,6 +1930,7 @@
   "size": "",
   "skip": "",
   "skip_welcome_animation": "",
+  "small_ai_allowance_no_assistant": "",
   "some_dois_could_not_be_resolved": "",
   "something_not_right": "",
   "something_went_wrong": "",
@@ -2093,6 +2105,7 @@
   "template_title_taken_from_project_title": "",
   "templates": "",
   "temporarily_hides_the_preview": "",
+  "ten_collaborators_per_project": "",
   "terminated": "",
   "test": "",
   "test_configuration": "",
@@ -2559,6 +2572,7 @@
   "you_re_offline": "",
   "you_unpaused_your_subscription": "",
   "you_will_be_able_to_reassign_subscription": "",
+  "youll_be_moved_to_the_free_plan": "",
   "youll_get_best_results_in_visual_but_can_be_used_in_source": "",
   "youll_need_to_ask_the_github_repository_owner": "",
   "youll_no_longer_need_to_remember_credentials": "",

services/web/frontend/js/features/subscription/components/dashboard/states/active/cancel-plan/cancel-subscription-loss-messaging.tsx

@@ -0,0 +1,122 @@
+import { useTranslation } from 'react-i18next'
+import { TFunction } from 'i18next'
+import MaterialIcon from '@/shared/components/material-icon'
+import OLButton from '@/shared/components/ol/ol-button'
+import { useSubscriptionDashboardContext } from '../../../../../context/subscription-dashboard-context'
+
+export type LossMessagingPlanType = 'student' | 'collaborator' | 'professional'
+
+export function getLossMessagingPlanType(
+  planCode: string
+): LossMessagingPlanType | null {
+  if (planCode.startsWith('professional')) return 'professional'
+  if (planCode.startsWith('collaborator')) return 'collaborator'
+  if (planCode.startsWith('student')) return 'student'
+  return null
+}
+
+type LossRow = { lost: string; replacement: string }
+
+function getAiLossRow(planType: LossMessagingPlanType, t: TFunction): LossRow {
+  if (planType === 'student') {
+    return { lost: t('ai_assistant'), replacement: t('no_ai_assistant') }
+  }
+  if (planType === 'collaborator') {
+    return {
+      lost: t('ai_assistant_and_higher_ai_allowance'),
+      replacement: t('small_ai_allowance_no_assistant'),
+    }
+  }
+  return {
+    lost: t('ai_assistant_and_max_ai_allowance'),
+    replacement: t('small_ai_allowance_no_assistant'),
+  }
+}
+
+function getCollaboratorsLossRow(
+  planType: LossMessagingPlanType,
+  t: TFunction
+): LossRow {
+  return {
+    lost:
+      planType === 'professional'
+        ? t('unlimited_collaborators_per_project')
+        : t('ten_collaborators_per_project'),
+    replacement: t('one_collaborator_per_project'),
+  }
+}
+
+function getLossRows(planType: LossMessagingPlanType, t: TFunction): LossRow[] {
+  return [
+    {
+      lost: t('plan_24x_longer_compile_timeout'),
+      replacement: t('basic_compile_timeout_for_small_projects'),
+    },
+    getAiLossRow(planType, t),
+    getCollaboratorsLossRow(planType, t),
+    {
+      lost: t('full_project_history'),
+      replacement: t('history_24_hours_only'),
+    },
+  ]
+}
+
+export function CancelSubscriptionLossMessaging({
+  planType,
+  terminationDate,
+  onCancelSubscription,
+  isButtonDisabled,
+  isCancelLoading,
+}: {
+  planType: LossMessagingPlanType
+  terminationDate: string
+  onCancelSubscription: () => void
+  isButtonDisabled: boolean
+  isCancelLoading: boolean
+}) {
+  const { t } = useTranslation()
+  const { setShowCancellation } = useSubscriptionDashboardContext()
+
+  return (
+    <div className="cancel-loss-messaging">
+      <h2>{t('are_you_sure_you_want_to_cancel')}</h2>
+      <p>
+        {t('cancelling_will_end_your_subscription_on', { terminationDate })}
+      </p>
+      <div className="cancel-loss-card">
+        <h3 className="cancel-loss-card-heading">
+          {t('youll_be_moved_to_the_free_plan')}
+        </h3>
+        <ul className="cancel-loss-list">
+          {getLossRows(planType, t).map(row => (
+            <li key={row.lost} className="cancel-loss-list-item">
+              <MaterialIcon type="cancel" className="cancel-loss-icon" />
+              <span>
+                <del className="cancel-loss-lost">{row.lost}</del>{' '}
+                {row.replacement}
+              </span>
+            </li>
+          ))}
+        </ul>
+      </div>
+      <div className="cancel-loss-actions">
+        <OLButton
+          variant="secondary"
+          disabled={isButtonDisabled}
+          onClick={() => setShowCancellation(false)}
+        >
+          {t('keep_subscription')}
+        </OLButton>
+        <OLButton
+          variant="danger-ghost"
+          disabled={isButtonDisabled}
+          isLoading={isCancelLoading}
+          loadingLabel={t('processing_uppercase') + '…'}
+          onClick={onCancelSubscription}
+        >
+          {t('cancel_subscription')}
+        </OLButton>
+      </div>
+    </div>
+  )
+}

services/web/frontend/js/features/subscription/components/dashboard/states/active/cancel-plan/cancel-subscription.tsx

@@ -14,6 +14,12 @@ import ExtendTrialButton from './extend-trial-button'
 import { useLocation } from '../../../../../../../shared/hooks/use-location'
 import { debugConsole } from '@/utils/debugging'
 import OLButton from '@/shared/components/ol/ol-button'
+import { useFeatureFlag } from '@/shared/context/split-test-context'
+import isInFreeTrial from '../../../../../util/is-in-free-trial'
+import {
+  CancelSubscriptionLossMessaging,
+  getLossMessagingPlanType,
+} from './cancel-subscription-loss-messaging'
 
 const planCodeToDowngradeTo = 'paid-personal'
 
@@ -136,6 +142,7 @@ export function CancelSubscription() {
   const location = useLocation()
   const { personalSubscription, plans, userCanExtendTrial } =
     useSubscriptionDashboardContext()
+  const lossMessagingEnabled = useFeatureFlag('cancel-loss-messaging')
   const {
     isLoading: isLoadingCancel,
     isError: isErrorCancel,
@@ -176,6 +183,34 @@ export function CancelSubscription() {
 
   const showExtendFreeTrial = userCanExtendTrial
 
+  // `cancel-loss-messaging` split test: show plan-specific losses instead of
+  // the bare confirmation, for non-trial individual subscribers with no other
+  // retention offer (trial extension or downgrade)
+  const lossMessagingPlanType = getLossMessagingPlanType(
+    personalSubscription.planCode
+  )
+  const showLossMessaging =
+    lossMessagingEnabled &&
+    !showExtendFreeTrial &&
+    !showDowngrade &&
+    lossMessagingPlanType !== null &&
+    !isInFreeTrial(personalSubscription.payment.trialEndsAt)
+
+  if (showLossMessaging) {
+    return (
+      <>
+        {isErrorCancel && <GenericErrorAlert />}
+        <CancelSubscriptionLossMessaging
+          planType={lossMessagingPlanType}
+          terminationDate={personalSubscription.payment.nextPaymentDueDate}
+          onCancelSubscription={handleCancelSubscription}
+          isButtonDisabled={isButtonDisabled}
+          isCancelLoading={isSuccessCancel || isLoadingCancel}
+        />
+      </>
+    )
+  }
+
   return (
     <>
       <div className="text-center">

services/web/frontend/stylesheets/pages/subscription.scss

@@ -31,6 +31,50 @@
       }
     }
   }
+
+  .cancel-loss-card {
+    background-color: var(--bg-light-secondary);
+    border-radius: var(--border-radius-base);
+    padding: var(--spacing-06);
+    margin-bottom: var(--spacing-06);
+
+    .cancel-loss-card-heading {
+      @include body-base;
+
+      font-weight: 600;
+      margin-bottom: var(--spacing-04);
+    }
+  }
+
+  .cancel-loss-list {
+    list-style: none;
+    margin: 0;
+    padding: 0;
+
+    .cancel-loss-list-item {
+      display: flex;
+      align-items: flex-start;
+      gap: var(--spacing-04);
+
+      & + .cancel-loss-list-item {
+        margin-top: var(--spacing-04);
+      }
+    }
+
+    .cancel-loss-icon {
+      color: var(--content-danger);
+    }
+
+    .cancel-loss-lost {
+      color: var(--content-danger);
+      text-decoration: line-through;
+    }
+  }
+
+  .cancel-loss-actions {
+    display: flex;
+    gap: var(--spacing-04);
+  }
 }
 
 /**

services/web/locales/en.json

@@ -154,6 +154,8 @@
   "ai_assist_unavailable": "AI features are now included in every paid plan. See the <0>pricing page</0> for what each plan includes.",
   "ai_assistance": "AI assistance",
   "ai_assistant": "AI Assistant",
+  "ai_assistant_and_higher_ai_allowance": "AI Assistant and higher AI allowance",
+  "ai_assistant_and_max_ai_allowance": "AI Assistant and max AI allowance",
   "ai_assistant_disabled": "AI Assistant disabled",
   "ai_assistant_explanation": "A LaTeX-fluent AI Assistant built into your editor.",
   "ai_can_make_mistakes": "AI can make mistakes. Review fixes before you apply them.",
@@ -228,6 +230,7 @@
   "are_you_affiliated_with_an_institution": "Are you affiliated with an institution?",
   "are_you_getting_an_undefined_control_sequence_error": "Are you getting an Undefined Control Sequence error? If you are, make sure you’ve loaded the graphicx package—<0>\\usepackage{graphicx}</0>—in the preamble (first section of code) in your document. <1>Learn more</1>",
   "are_you_still_at": "Are you still at <0>__institutionName__</0>?",
+  "are_you_sure_you_want_to_cancel": "Are you sure you want to cancel?",
   "are_you_sure_you_want_to_cancel_add_on": "Are you sure you want to cancel the <strong>__addOnName__</strong> add-on?",
   "article": "Article",
   "articles": "Articles",
@@ -272,6 +275,7 @@
   "basic_ai_allowance_tooltip": "5 AI uses per day across available AI tools.",
   "basic_compile_time": "Basic compile time",
   "basic_compile_timeout": "Basic compile timeout",
+  "basic_compile_timeout_for_small_projects": "Basic compile timeout (for small projects)",
   "basic_compile_timeout_on_fast_servers": "Basic compile timeout on fast servers",
   "been_offline_changes_saved_in_browser": "You’ve been offline for a while. Your changes are saved in the browser.",
   "before_you_use_error_assistant": "Before you use Error Assist",
@@ -329,6 +333,7 @@
   "cancel_personal_subscription_first": "You already have an individual subscription, would you like us to cancel this first before joining the group licence?",
   "cancel_subscription": "Cancel subscription",
   "cancel_your_subscription": "Cancel your subscription",
+  "cancelling_will_end_your_subscription_on": "Cancelling will end your subscription on __terminationDate__.",
   "cannot_invite_non_user": "Can’t send invite. Recipient must already have an __appName__ account",
   "cannot_invite_self": "Can’t send invite to yourself",
   "cannot_verify_user_not_robot": "Sorry, we could not verify that you are not a robot. Please check that Google reCAPTCHA is not being blocked by an ad blocker or firewall.",
@@ -993,6 +998,7 @@
   "from_your_project": "From your project",
   "full_doc_history": "Full document history",
   "full_document_history": "Full document <0>history</0>",
+  "full_project_history": "Full project history",
   "full_width": "Full width",
   "future_payments": "Future payments",
   "gallery": "Gallery",
@@ -1153,6 +1159,7 @@
   "hide_outline": "Hide File outline",
   "higher_ai_allowance": "Higher AI allowance",
   "history": "History",
+  "history_24_hours_only": "24 hours history only",
   "history_add_label": "Add label",
   "history_are_you_sure_delete_label": "Are you sure you want to delete the following label",
   "history_compare_from_this_version": "Compare from this version",
@@ -1376,6 +1383,7 @@
   "kb_suggestions_enquiry": "Have you checked our <0>__kbLink__</0>?",
   "keep_current_plan": "Keep my current plan",
   "keep_personal_projects_separate": "Keep personal projects separate",
+  "keep_subscription": "Keep subscription",
   "keep_your_account_safe": "Keep your account safe",
   "keep_your_account_safe_add_another_email": "Keep your account safe and make sure you don’t lose access to it by adding another email address.",
   "keep_your_email_updated": "Keep your email updated so that you don’t lose access to your account and data.",
@@ -1703,6 +1711,7 @@
   "no": "Norwegian",
   "no_actions": "No actions",
   "no_add_on_purchase_while_paused": "You need to unpause or cancel your existing subscription to buy an add-on.",
+  "no_ai_assistant": "No AI Assistant",
   "no_articles_matching_your_tags": "There are no articles matching your tags",
   "no_audit_logs_found": "No audit logs found",
   "no_borders": "No borders",
@@ -1929,6 +1938,7 @@
   "pl": "Polish",
   "plan": "Plan",
   "plan_24x_basic_compile_timeout": "24x Basic compile timeout",
+  "plan_24x_longer_compile_timeout": "24x longer compile timeout",
   "plan_tooltip": "You’re on the __plan__ plan. Click to find out how to make the most of your Overleaf premium features.",
   "planned_maintenance": "Planned Maintenance",
   "plans_and_pricing": "Plans and Pricing",
@@ -2461,6 +2471,7 @@
   "skip_welcome_animation": "Skip animation and continue",
   "slash_month": "/month",
   "slash_year": "/year",
+  "small_ai_allowance_no_assistant": "Small AI allowance (no Assistant)",
   "solutions": "Solutions",
   "some_dois_could_not_be_resolved": "Some or all DOIs could not be resolved.",
   "something_not_right": "Something’s not right",
@@ -3209,6 +3220,7 @@
   "you_unpaused_your_subscription": "You unpaused your subscription.",
   "you_will_be_able_to_contact_us_any_time_to_share_your_feedback": "<0>You will be able to contact us</0> any time to share your feedback",
   "you_will_be_able_to_reassign_subscription": "You will be able to reassign their subscription membership to another person in your organization",
+  "youll_be_moved_to_the_free_plan": "You’ll be moved to the Free plan",
   "youll_get_best_results_in_visual_but_can_be_used_in_source": "You’ll get the best results from using this tool in the <0>Visual Editor</0>, although you can still use it to insert tables in the <1>Code Editor</1>. Once you’ve selected the number of rows and columns you need, the table will appear in your document and you can double click in a cell to add contents to it.",
   "youll_need_to_ask_the_github_repository_owner": "You’ll need to ask the GitHub repository owner (<0>__repoOwnerEmail__</0>) to reconnect the project.",
   "youll_no_longer_need_to_remember_credentials": "You’ll no longer need to remember a separate email address and password. Instead, you will use single-sign on to login to Overleaf. <0>Read more about SSO</0>.",

services/web/test/frontend/features/subscription/components/dashboard/states/active/active.test.tsx

@@ -387,6 +387,86 @@ describe('<ActiveSubscription />', function () {
       expect(hiddenText.getAttribute('aria-hidden')).to.equal('true')
     })
 
+    describe('cancel-loss-messaging split test', function () {
+      const enabledVariant: MetaTag = {
+        name: 'ol-splitTestVariants',
+        value: { 'cancel-loss-messaging': 'enabled' },
+      }
+
+      it('shows the loss messaging for a Standard subscriber when enabled', function () {
+        renderActiveSubscription(annualActiveSubscription, [enabledVariant])
+        showConfirmCancelUI()
+
+        screen.getByRole('heading', {
+          name: 'Are you sure you want to cancel?',
+        })
+        screen.getByText(
+          `Cancelling will end your subscription on ${annualActiveSubscription.payment.nextPaymentDueDate}.`
+        )
+        screen.getByRole('heading', {
+          name: 'You’ll be moved to the Free plan',
+        })
+        screen.getByText('AI Assistant and higher AI allowance')
+        screen.getByText('10 collaborators per project')
+        screen.getByRole('button', { name: 'Keep subscription' })
+        screen.getByRole('button', { name: 'Cancel subscription' })
+      })
+
+      it('shows the Pro losses for a Professional subscriber', function () {
+        const proSubscription = cloneDeep(annualActiveSubscription)
+        proSubscription.planCode = 'professional-annual'
+        renderActiveSubscription(proSubscription, [enabledVariant])
+        showConfirmCancelUI()
+
+        screen.getByText('AI Assistant and max AI allowance')
+        screen.getByText('Unlimited collaborators per project')
+      })
+
+      it('cancels the subscription and redirects', async function () {
+        fetchMock.post(cancelSubscriptionUrl, { status: 200 })
+        renderActiveSubscription(annualActiveSubscription, [enabledVariant])
+        showConfirmCancelUI()
+        fireEvent.click(
+          screen.getByRole('button', { name: 'Cancel subscription' })
+        )
+        const assignStub = this.locationWrapperStub.assign
+        await waitFor(() => {
+          expect(assignStub).to.have.been.called
+        })
+        sinon.assert.calledWithMatch(assignStub, '/user/subscription/canceled')
+      })
+
+      it('returns to the subscription dashboard on "Keep subscription"', function () {
+        renderActiveSubscription(annualActiveSubscription, [enabledVariant])
+        showConfirmCancelUI()
+        fireEvent.click(
+          screen.getByRole('button', { name: 'Keep subscription' })
+        )
+        expect(screen.queryByText('Are you sure you want to cancel?')).to.be
+          .null
+      })
+
+      it('keeps the default confirmation for a subscriber in trial', function () {
+        renderActiveSubscription(trialCollaboratorSubscription, [
+          enabledVariant,
+        ])
+        showConfirmCancelUI()
+
+        screen.getByText('We’d love you to stay')
+        expect(screen.queryByText('Are you sure you want to cancel?')).to.be
+          .null
+      })
+
+      it('keeps the default confirmation when the split test is not enabled', function () {
+        renderActiveSubscription(annualActiveSubscription)
+        showConfirmCancelUI()
+
+        screen.getByText('We’d love you to stay')
+        expect(screen.queryByText('Are you sure you want to cancel?')).to.be
+          .null
+      })
+    })
+
     describe('extend trial', function () {
       const canExtend: MetaTag = {
         name: 'ol-userCanExtendTrial',