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Merge pull request #23380 from overleaf/ls-update-faq-for-group-plans
Update FAQ for group plans GitOrigin-RevId: 090b3e512d4f2da4b8bed5b19a9c991665a138ee
This commit is contained in:
Liangjun Song
@@ -26,7 +26,24 @@ mixin managingYourSubscription()
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.collapse(id="managingYourSubscriptionQ3")
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.custom-accordion-body
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| This is possible when you’re purchasing a group subscription for five or more people, or a site license. For individual subscriptions, we can only accept payment online via credit card, debit card, or PayPal.
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.custom-accordion-item
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button.custom-accordion-header.collapsed(type="button" data-toggle="collapse" data-target="#managingYourSubscriptionQ4" aria-expanded="false" aria-controls="managingYourSubscriptionQ4")
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| How do I view/update the credit card being charged for my subscription?
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span.custom-accordion-icon
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i.material-symbols.material-symbols-outlined(aria-hidden="true") keyboard_arrow_down
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.collapse(id="managingYourSubscriptionQ4")
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.custom-accordion-body
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| You can view and update the card on file by going to Account>
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a.inline-green-link(
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target="_blank"
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href="/user/subscription"
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event-tracking="plans-page-click"
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event-tracking-mb="true"
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event-tracking-trigger="click"
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event-segmentation={ button: 'contact', location: 'faq' }
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)
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span Subscription
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| .
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@@ -41,8 +58,17 @@ mixin overleafIndividualPlans()
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.collapse(id="overleafIndividualPlansQ1")
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.custom-accordion-body
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span You get full access to your chosen plan during your 7-day free trial, and there’s no obligation to continue beyond the trial. Your card will be charged at the end of your trial unless you cancel before then. To cancel, go to
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strong Account>Subscription
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span when logged in to Overleaf (the trial will continue for the full 7 days).
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strong Account>
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a.inline-green-link(
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target="_blank"
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href="/user/subscription"
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event-tracking="plans-page-click"
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event-tracking-mb="true"
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event-tracking-trigger="click"
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event-segmentation={ button: 'contact', location: 'faq' }
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)
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span Subscription
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span when logged in to Overleaf (the trial will continue for the full 7 days).
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.custom-accordion-item
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button.custom-accordion-header.collapsed(type="button" data-toggle="collapse" data-target="#overleafIndividualPlansQ2" aria-expanded="false" aria-controls="overleafIndividualPlansQ2")
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@@ -139,14 +165,74 @@ mixin overleafGroupPlans()
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.collapse(id="overleafGroupPlansQ3")
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.custom-accordion-body
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| The educational discount for group subscriptions is for students or faculty who are using Overleaf primarily for teaching.
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.custom-accordion-item
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button.custom-accordion-header.collapsed(type="button" data-toggle="collapse" data-target="#overleafGroupPlansQ4" aria-expanded="false" aria-controls="overleafGroupPlansQ4")
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| Can I add more users to my group subscription at a later date?
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span.custom-accordion-icon
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i.material-symbols.material-symbols-outlined(aria-hidden="true") keyboard_arrow_down
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.collapse(id="overleafGroupPlansQ4")
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.custom-accordion-body
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| Yes. To add more users to your subscription you’ll need to
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button.btn-link.inline-green-link(data-ol-open-contact-form-modal="general")
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span #{translate("contact_us")}
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if canUseFlexibleLicensing
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.custom-accordion-item
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button.custom-accordion-header.collapsed(type="button" data-toggle="collapse" data-target="#overleafGroupPlansQ4" aria-expanded="false" aria-controls="overleafGroupPlansQ4")
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| How do I add more licenses to my group subscription, and what will it cost?
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span.custom-accordion-icon
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i.material-symbols.material-symbols-outlined(aria-hidden="true") keyboard_arrow_down
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.collapse(id="overleafGroupPlansQ4")
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.custom-accordion-body
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div
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| You can add up to 50 licenses using the
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a.inline-green-link(
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target="_blank"
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href="/user/subscription"
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event-tracking="plans-page-click"
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event-tracking-mb="true"
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event-tracking-trigger="click"
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event-segmentation={ button: 'contact', location: 'faq' }
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)
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span subscription management page
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| accessed by going to Account>
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a.inline-green-link(
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target="_blank"
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href="/user/subscription"
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event-tracking="plans-page-click"
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event-tracking-mb="true"
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event-tracking-trigger="click"
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event-segmentation={ button: 'contact', location: 'faq' }
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)
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span Subscription
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| when logged into Overleaf. The cost per license will be prorated at the current per license rate, and will end with your existing renewal date.
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div.mt-2
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| If you need more than 50 licenses added to your subscription, please
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a.inline-green-link(
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target="_blank"
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href="/for/contact-sales"
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event-tracking="plans-page-click"
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event-tracking-mb="true"
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event-tracking-trigger="click"
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event-segmentation={ button: 'contact', location: 'faq' }
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)
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span contact the Sales team
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| .
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.custom-accordion-item
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button.custom-accordion-header.collapsed(type="button" data-toggle="collapse" data-target="#overleafGroupPlansQ5" aria-expanded="false" aria-controls="overleafGroupPlansQ5")
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| How do I upgrade my plan from Group Standard to Group Professional?
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span.custom-accordion-icon
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i.material-symbols.material-symbols-outlined(aria-hidden="true") keyboard_arrow_down
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.collapse(id="overleafGroupPlansQ5")
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.custom-accordion-body
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| You can upgrade your plan from Group Standard to Group Professional on the
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a.inline-green-link(
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target="_blank"
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href="/user/subscription"
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event-tracking="plans-page-click"
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event-tracking-mb="true"
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event-tracking-trigger="click"
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event-segmentation={ button: 'contact', location: 'faq' }
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)
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span subscription management page
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| .
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else
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.custom-accordion-item
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button.custom-accordion-header.collapsed(type="button" data-toggle="collapse" data-target="#overleafGroupPlansQ4" aria-expanded="false" aria-controls="overleafGroupPlansQ4")
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| Can I add more users to my group subscription at a later date?
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span.custom-accordion-icon
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i.material-symbols.material-symbols-outlined(aria-hidden="true") keyboard_arrow_down
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.collapse(id="overleafGroupPlansQ4")
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.custom-accordion-body
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| Yes. To add more users to your subscription you’ll need to
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button.btn-link.inline-green-link(data-ol-open-contact-form-modal="general")
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span #{translate("contact_us")}
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